Shipping & Return Policy
Shipping Policy:
*Free Shipping Terms:
We offer free standard shipping on all orders over $50 CAD to locations within continental North America.
Shipping costs for international orders are calculated at checkout.
Express shipping options are offered at checkout for an additional cost.
Time to Process Orders (before shipping):
It usually takes 1-2 business days to prepare and ship orders (not including the transit time).
Shipping:
All orders are shipped from Montreal, Canada using either Canada Post or UPS.
Transit times will vary depending on the shipping address.
A tracking number will be emailed to you once your order has been processed and is ready to ship.
Returns & Refunds Policy:
*Free Return-Shipping Terms:
We offer free standard return shipping on all orders within continental North America.
Belly & Baby Fit - the Fit Guarantee
This runs for as long as you own the extender, not a 30-day window. If it isn't fitting your growing belly or your baby, contact us any time - we'll offer a full refund, or work with you on an alternative solution if you'd rather keep using it.
Product Compatibility, or General Satisfaction - the 30-Day Satisfaction Promise
If your extender isn't compatible with your coat or jacket, or you're not satisfied for any reason with any of our products, contact us within 30 days of delivery. We'll offer troubleshooting tips first - most jacket-compatibility or stroller-ski-compatibility issues are a two-minute fix - but if you'd rather return it, we'll send a free return-shipping label. This includes discovering after purchase that your zipper is a Metaluxe-type (Rudsak, Mackage, some Columbia / O'Neill) - just don't use the extender with it (damage may occur), and return it as normal.
Refund Timing
Once we receive a returned item, refunds are issued within 5 business days to your original payment method.
Gift Returns
Received this as a gift? The 30-day window starts when you contact us, not from the original purchase date - just let us know it was a gift.
What's not covered:
- Express shipping charges of your original purchase (if applicable) are non-refundable.
How to start a return, or reach the Fit Guarantee Team:
Email us at support@makemybellyfit.com with the words “Return please" in the subject line and in the body, your "order number" along with a quick note on what's going on - for example, a fit issue, a compatibility issue, or a simple return.
We will e-mail you with a free return-shipping label along with any questions we think might help. Please allow 48 hours to receive the email.
Attach the return-shipping label to your package and drop off at any CanadaPost outlet (Canada) or UPS Access Point or UPS Store (US). Once we receive the package, we'll be able to issue the refund, usually within 5 business days.
