The 30-day 100% satisfaction guarantee on our products means you have nothing to lose, and a whole lot of belly to gain.
- All items purchased on this website, with the exception of custom orders are returnable.
- For US/Canada orders, your return must be within 30 days of receipt date.
For other International orders, your return must be within 45 days of order date.
- The shipping charges of your original purchase are non-refundable.
- Return shipping is free within North America.
- We can not refund or exchange items that have clearly been used multiple times. Some exceptions may apply.
- Send an email to firstname.lastname@example.org with the words “Return Label please" in the subject line and your "order number" and a "return reason" in the email.
- We will e-mail you a detailed return shipping instructions and label.
Please allow 48 hours to receive the return instructions email.
- Attach the return shipping label to your package and drop off at any UPS Access Point or UPS Store. Once we receive the package, we'll be able to issue the refund, usually within 48hrs.
- Rules are rules... but we are also here to support you. If your particular circumstance requires more time to test our product, just let us know. We are happy to support you (pro-actively).
- But if you're requesting an exception after the 30 days have come and gone, there is not much we can do to help.